You’re a busy business person running your e-commerce company, and researching the most effective calling apps to optimize your Shopify store can be time-consuming. We did the work for you.

Apart from other normal means of communication, these applications also enable one to offer call-based customer support services.

We have compiled the best call-through applications by considering app store ratings, review counts, and top features, among other subjective parameters. These will assist you in finding the most suitable application for your Shopify Store.

Top Shopify Apps for Call [Enhanced Phone Support]

1. EZ Callback Request

Shows delivery charges based on actual travel time instead of ZIP codes. It makes shipping more accurate and flexible.

Key Features:

  • Rates calculated by travel time
  • Supports car, bike, and walking routes
  • Discounts for bulk items
  • Set different shipping origins
  • Traffic-based timing options

Pricing: Basic $9.99/month, Pro $24.99/month, Premium $49.99/month

Rating: 4.2 stars (49) Reviews

2. SB Request a Quote, Hide Price

Hide product prices and let users send quote requests. Useful for B2B, custom orders, and service-based stores.

SB Request a Quote, Hide Price

Key Features:

  • Hide price and cart buttons
  • Custom forms for quotes
  • Smart lead scoring with AI
  • One-click draft order creation
  • Add WhatsApp/Call buttons

Pricing : $7.99/month (Basic), $9.99/month (Plus)

Rating: 4.9 stars from over 113 reviews

3. Phone Numbers & Calls ‑ SBoard

Gives your store a US toll-free number with voicemail, text, and call tracking. Great for customer support.

Phone Numbers & Calls ‑ SBoard

Key Features:

  • Toll-free US number with SMS
  • Forward calls to any device
  • Built-in voicemail
  • Call recording
  • Monthly minutes included (250–750)

Pricing : $8/month (250 mins), $20/month (750 mins)

Rating: 4.5 stars 16 reviews

4. Phoneize Phone Call Button

Add a call button that floats on desktop and mobile. Helps users contact you quickly with a single tap.

Phoneize Phone Call Button

Key Features:

  • One-click install, no coding
  • Supports multiple languages
  • Custom design and text
  • Works with all Shopify themes
  • Always-visible floating button

Pricing : Free plan available; Pro plan starts at $4.99/month

Rating: 5.0 stars 7 reviews

5. SimpleCall ‑ Click to Call

A floating or sticky call button for your Shopify store. Works across devices and is easy to customize.

SimpleCall ‑ Click to Call

Key Features:

  • Works on desktop and mobile
  • Two layout styles
  • Page-specific visibility
  • Fully customizable button
  • No code needed

Pricing : Free plan; paid plans from $1.49/month to $9/month

Rating: 4.5 stars 14 reviews

Need a Custom Call App for Your Shopify Store?

The apps listed above are great—but if you need something tailored to your exact needs, CartCoders can help.

We build custom Shopify call apps with features like:

  • One-tap call buttons with location-based logic
  • Call tracking integrated with your CRM
  • Support scheduling based on your business hours
  • Custom UI to match your store’s branding

🎯 Whether you’re a small store or scaling fast, CartCoders builds phone support tools that work exactly how you want them to.

Conclusion

Anybody looking to give full call support on their Shopify store should consider these 5 apps good beginning points.

Integrating any of these applications or getting your own custom app developed, will allow you to develop your customer service traits, enhance interaction and create a loyal client base. These are perfect resources since they ensure total customer satisfaction, which is the most essential goal.

Take a look at the available options and pick a Shopify app that will suit your business needs best. So, start creating amazing shopping experiences today by taking the first step towards making your brand the number one service provider in the industry.

Frequently Asked Questions
Can Shopify call apps support several languages?

Many Shopify call apps have multilingual capabilities to address various customer segments. These applications usually have options for configuring call widgets and greetings in different dialects.

Can Shopify call apps be used to monitor phone usage analytics?

This is true because most of the themes available in the Shopify Call App come with powerful call analytics and metrics tracking functionality. This leads to access of essential information concerning the performance of your contact center.

Can I schedule when my Shopify call app receives calls?

Yes, this can be done by adjusting business hours on the Shopify Call app settings so that they are only activated according to your availability during specified periods.

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