How to Integrate Shiprocket with Shopify: Step-by-Step Guide

Shipping, tracking, and COD deliveries become a nightmare if you operate a Shopify store, and things are out of control as your business expands. Shiprocket is among the leading shipping solutions, assisting more than 250,000 merchants in optimizing logistics work, minimizing mistakes, and improving delivery procedures.

By integrating the Shiprocket app with Shopify, store owners will have the opportunity to automatically import orders, create shipping labels, track shipments in real time, and coordinate multiple warehouses. The integration will guarantee easier fulfilment, less manual work, and more customer satisfaction. This process will involve a step-by-step tutorial on how to add Shiprocket to Shopify.

Shopify Shiprocket Integration: Why It Matters

Shiprocket and Shopify are not only compatible, but a business decision that can help you streamline your e-commerce logistics. This integration brings to merchants the following:

Automated Order Import and Label Generation

Shiprocket is also connected to import all new Shopify orders automatically. This saves time and minimises mistakes since manual entry of data is not necessary. You can also create shipping labels within Shiprocket and dispatch orders more quickly without balancing across several platforms.

Live Tracking for Every Shipment

Shiprocket also has real-time tracking of all orders, which is an advantage to customers as they can know the location of their orders. This openness will not only increase customer satisfaction but also reduce the number of queries about order statuses, leaving your support team with more important work.

Smart Courier Recommendations

Shiprocket considers factors such as delivery speed, cost, and courier serviceability to propose the most appropriate shipping partners for each order. This makes deliveries economical and quick, particularly to merchants with high order volumes.

COD Verification and Fraud Prevention

Cash on Delivery is still a standard payment mode in India. Shiprocket incorporates the features of COD checks to minimise the chance of fraudulent transactions. It will reduce counterfeit orders and promote safer payment options, which will reduce returns and secure income.

Multi-Warehouse and Real-Time Inventory Sync

Inventory synchronization is essential to businesses that have a number of warehouses. The integration of Shiprocket maintains the accuracy of the stock level in every warehouse and channel of sales channel. That will help to avoid over-selling, minimize stock discrepancies, and keep your Shopify store updated on real-time availability.

How to Install Shiprocket App on Shopify

The Shiprocket Shopify app can be easily installed by following the steps.

Open the Shopify App Store

Access the Shopify App Store and enter a query of Shiprocket: eCommerce Shipping. This is the official app designed to integrate with Shopify, ensuring that all the features required to handle orders, shipping, and tracking are implemented.

Select Install App and Accept All Permissions

Click the “Install App” button. You will be asked to give Shiprocket authorities to view the data of your store. By receiving these permissions, the app will gain access to importing orders, managing shipping labels, and synchronizing inventory.

Shiprocket Shopify App Requirements

An installation requires that your store have the following requirements before installation:

• Shopify store access to the store.
• Confirmed drop address in the courier services.
• Selection of a preferred courier to provide rapid and reliable deliveries.
• Special and well-formatted product SKUs to prevent sync errors.

Integrate Shiprocket with Shopify (Authorize Channel)

The next step after installing the app is to authorize the Shopify channel in Shiprocket.

One-Click Integration:

Using the Shopify auth mechanism, you can integrate your Shopify store with Shiprocket. The steps are as follows:

1. Log into your Shiprocket account and click Setup & Manage >> Channels from the left menu.
2. Select Add New Channel from the menu.
3. Select the Shopify Channel from the list of all channels and click “Add.”

Enter the required general information, then click “Connect to Shopify” on your screen.

After logging in, you’ll be taken to the Shopify seller dashboard. Log in with your Shopify username and password.

• Once you log in, you will see a pop-up asking you to authorize Shiprocket. Then, click the ‘Authorize’ button to confirm your account integration details.

• After clicking Authorize, you will be redirected to your Shiprocket account. Click on the ‘Edit’ button to edit your Shopify channel.

Custom App Integration:

Creating private apps is no longer possible as of January 2022. Shiprocket supports the development of custom apps. The credentials for the custom app can be used to integrate the app with Shiprocket.

Custom App Integration

The steps to integrate with Shopify’s custom app are as follows:

Step A: Settings at Shopify End

1. Access the Shopify admin panel.

2. Select Apps.

3. Use the ‘Develop apps’ button below to build apps for your store

4. Click the Create App button.

5. Choose a recognizable name for your Custom app. (For example; Shiprocket).

6. To create the app, click on the ‘Create app’ button.

7. Click the ‘Configure Admin API scopes’ button under the Overview tab. It will display all admin access scopes when clicked.

Read Access: Inventory & Fulfillment Services

Read & Write Access: Products, Product Listings, Assigned Fulfillment Orders, Customers, Draft Orders, Orders, Merchant Managed Fulfillment Orders, Order Editing, Store Content, Third-Party Fulfillment Orders.

8. Select the scopes you want to define and click the Install App button at the top.

9. Press the Install button to get the credentials for the app (Admin API Access Token, API key, and API secret key) on the API credentials page

Note: After generating API access credentials, you can only reveal the token once. Reinstall the app after uninstalling it to regenerate the token. You can use the token for Shiprocket integration once it is regenerated.

Step B: Settings in ShipRocket

1. Log in to your Shiprocket account.
2. Select Manage >> All Channels from the left menu.

3. Select the “Add New Channel” button as shown in the image below.

4. Click the Shopify icon >> Integrate

5. Under ‘Communication Brand Name,’ enter the name of your website/brand.

6. Add your brand’s logo.

7. On the Shiprocket panel, enter the Shopify order status that you wish to fetch, and then click on the sync order button.
8. Next, choose or create the order status that you wish to publish on your channel. Your channel will work as normal if the default push status mapping is disabled.

9. Select the toggle to enable payment status mapping for your account. The app maps new and existing payment gateways/statuses against COD and prepaid statuses.

10. Create a toggle on the pay status toggle if you want to let your channel know it’s paid.

11. Select the toggle to sync your inventories with Shiprocket if you wish to do so.

12. Finally, fill out the API keys and parameters for channel integration.

• Shopify’s Store URL is: https://yourshopname.myshopify.com (you’ll find it in the address bar).
• API key – The authorization code generated after the application was installed.
• API Password – The password for the Admin API access token created after the custom app was installed.
• Shared Secret- After installing the custom application, a secret key is generated.

13. To continue, click Save Channel & Test Connection.

All right, that’s it! An icon with a green background indicates that the channel has been configured successfully.

Test the Shopify–Shiprocket Integration

By testing, you can ensure that everything is running smoothly and all your orders are flowing well.

Place a Test Order in Shopify

Make a test order of any product in your Shopify store. This shows that the integration is functional and ready to take live orders.

Check Pending Orders in Shiprocket

The Pending Orders section of Shiprocket. Here should be the order of the test. Unless, repeat channel connection and sync settings.

Generate a Shipping Label

Test label production by printing a shipping label on the test order. Make sure that the courier preferences and address specifications are applied correctly.

Mark Order as Fulfilled

Add the order as shipped in Shiprocket. This works to check the automatic update back to Shopify.

Sync Back to Shopify Order Status

Status of orders in Shopify. It must indicate the satisfaction level at Shiprocket. The success of the sync indicates the workingness of the integration.

Optional Add-Ons After Integration

Shiprocket provides some add-ons to optimize the work of Shopify.

Shiprocket Promise (Estimated Delivery Date Widget)

Show approximate delivery dates on product pages. Real-time courier information helps shoppers make informed decisions when purchasing and minimizes after-sales customer queries.

Shiprocket Address Prefill

We are making the process of checkout simpler through auto-completion of customer details. OTP validation has been found to be effective in ensuring that addresses are accurate, thereby minimizing failures to deliver or returns.

Shiprocket Smart COD

Limit high-risk COD orders and promote prepaid orders. This minimizes fraud and returns, while maximizing cash flow and reliability.

Shiprocket Engage (WhatsApp Communication)

Automate the notifications on WhatsApp to confirm orders, COD and delivery updates. This enhances customer experience and lessens manual communication assignments.

Troubleshooting — Shopify and Shiprocket Integration Error Fix

In spite of a smooth installation, problems may occur. Here are common fixes:

Shopify Orders Not Syncing in Shiprocket

Check the channel connection and make sure that order status mapping is accurate. Restrict the connection with the API in Shiprocket only when necessary. Effective sync requires proper permissions for the administration to be applied.

Shopify Shipping Rates Not Showing

Carrier Calculated Shipping is enabled in Shopify, either on an advanced or an annual plan. In the absence of this, Shiprocket will not be able to show the correct shipping rates at checkout.

Warehouse or Pickup Issues

Ensure the mappings and pickup addresses in both Shopify and Shiprocket are correct. Addresses that are incompatible may inhibit order processing and label generation.

Conclusion

When Shiprocket is integrated with Shopify, it makes the process of order management easier, lessens manual labor, and organizes your shipping process. Under this arrangement, merchants can handle orders, couriers, tracking, and COD settlements on one dashboard, increasing the speed and reliability of fulfillment. CartCoders is a Shopify development company that assist in professional integrations of Shopify, such as setting up Shiprocket, API setup, and troubleshooting.

By collaborating with CartCoders, merchants will benefit from a convenient shipping service, smooth order synchronization, and efficient logistics. To achieve maximum effectiveness, minimize mistakes, and provide customers with a more meaningful experience, you should contact CartCoders today. Our professionals will handle their Shopify Shiprocket integration with the utmost accuracy and speed.

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