Top 10 Best Shopify Cart Abandonment Apps for Your eCommerce Store

Shopify stores have one of the largest revenue leaks, cart abandonment and it is not trivial. Baymard Institute’s global average cart abandonment rate is 70%, indicating that almost 7 out of 10 customers abandon their carts at checkout.

To Shopify merchants, this has a direct effect on revenue, ROAS and lifetime value. All the carts left behind are not the abandoned customers; they are the lost recovery opportunities. With the right Shopify abandoned cart app, stores can recover 10-30% of abandoned checkouts through smart follow-ups.

This blog covers everything you need to know, including Shopify recovery, the 10 best abandoned cart apps for Shopify, a quick comparison and how to use the right recovery stack for your objectives.

Shopify Built-In Recovery

Most merchants ask a single question before they can install any app: does Shopify already have cart recovery? The response is a yes, but with conditions.

Shopify’s Abandoned Checkout Recovery Emails

Shopify has an in-built abandoned checkout recovery email. It will automatically send a reminder email to customers who reach checkout but do not complete their payment. Basic content, branding and timing can be customized by the merchants. This is effective for basic stores, but it lacks advanced personalization.

Basic Automation Inside Shopify

The in-built recovery supports:

• One primary recovery email
• Premium automation through Shopify flow (unlimited plans)
• Manual resend capability

Multi-step reasoning, A/B testing and behavioral division do not exist. It is automation, but extremely rudimentary automation.

Discount Support in Recovery Emails

Shopify has a feature that lets you apply discounts in recovery emails. This helps raise conversion rates, particularly among price-conscious customers. Discounts, however, are not dynamic and are not initiated based on cart value, intent, or user behaviour.

When Built-In Recovery Is Just Enough

The native recovery of Shopify is working when:

• You’re just starting
• You only want email recovery
• Your order volume is low
• You don’t need analytics

In the case of scaling brands, it is a highly restrictive set-up.

Clear Limitations of Shopify Recovery

• No SMS, WhatsApp, or push notifications.
• Time and logic control are limited.
• No sophisticated customization.
• Minimal reporting

Shopify abandoned cart recovery, Shopify abandoned checkout recovery.

How We Picked the Top 10 Apps?

Not every cart recovery app is identical. Tools were rated based on how they are applied in stores and not on how they are marketed.

Supported Recovery Channels

We have placed greater emphasis on applications that support multiple channels: email, SMS, WhatsApp and push, because recovery rates are higher when customers are contacted on their preferred channel.

Control Over Timing and Steps

Applications that included adaptable recovery programs were ranked superior to solitary email applications.

Personalization Options

The cart value, product name, customer name and discount logic were dynamic variables and are important evaluation factors.

Reporting & Revenue Tracking

Recovery of revenue, conversion percentage and message performance were to be displayed on clear dashboards.

Pricing Transparency

We eliminated applications whose prices were unclear or unspelled. Businesspeople require certainty of expenses.

Ease of Setup

New apps that can be ready within less than 30 minutes received more points.

Shopify Compatibility

The shortlisted apps had powerful Shopify API integration and were regularly updated.

Top 10 Shopify Cart Abandonment Apps

Below, we have listed the 10 best Shopify Cart Abandonment Apps

1. KwikEngage Cart Recovery + WA

KwikEngage places strong emphasis on WhatsApp-based recovery, which is ideal in areas where WhatsApp generates high conversion rates. It facilitates automated abandoned cart messages, COD messages flow and order updates. The app itself is lightweight and fast to install and it works well for DTC brands aimed at mobile purchasers. Its WhatsApp-first strategy increases response rates compared to email-only tools.

Key Features

• WhatsApp cart recovery automation.
• COD order confirmation
• Click-to-recover links
• Custom message templates
• Real-time analytics

Pricing

Free

Reviews

4.9/5 (135 reviews)

2. Attribuly Abandoners Targeting

Attribuly focuses on identifying abandoned visitors and retargeting them across channels. It is a cart recovery and attribution combination suitable for performance-based brands. Merchants can trace user behaviour, recover abandoned carts and retarget high-intent users effectively.

Key Features

• Visitor intent tracking
• Retargeting automation
• Multi-channel recovery
• Conversion attribution
• Analytics dashboard

Pricing

Free

Pro (Retargeting): $19/month

Enterprise: $1,000/month

Reviews

4.5/5 (125 reviews)

3. Dondy: WhatsApp Marketing + Chat

Dondy integrates WhatsApp automation with live chat and AI-based workflows. It features cart recovery, upsells and customer support, all accessible from a single dashboard. The app is more convenient for stores that receive many chats and COD orders.

Key Features

• WhatsApp automation
• AI chat workflows
• Cart recovery flows
• Broadcast messaging
• Customer segmentation

Pricing

Free

Pro: $6.99/month

Power Automation: $79.99/month

Elite: $159.99/month

Reviews

4.8/5 (766 reviews)

4. CK: Abandoned Cart on WhatsApp

CK specializes in WhatsApp-based cart recovery and uses basic automation as well as quick implementation. It is also well-suited to small- to mid-size stores that need direct recovery without complicated configuration.

Key Features

• WhatsApp cart reminders\
• Auto-trigger recovery
• Discount support
• Analytics tracking
• COD flows

Pricing

Free

VIP: $9.99/month

Advanced: $29/month

Reviews

4.9/5 (268 reviews)

5. Wiz AI Abandoned Cart Recovery

Wiz AI is an artificial intelligence tool that will create high-converting abandoned cart emails. It is dedicated to email recovery and optimized subject lines, content and time to enhance open and conversion rates, which are optimized with AI.

Key Features

• AI-generated emails
• Smart timing optimization
• Personalization tokens
• Revenue tracking
• Email templates

Pricing

Free

Pro AI: $14.99/month

Reviews

5/5 (155 reviews)

6. B: WhatsApp Chat, Abandon Cart

B: WhatsApp Chat, Abandon Cart application combines WhatsApp chat with cart recovery and customer support. It enables the stores to retrieve carts and process pre-purchase inquiries immediately.

Key Features

• WhatsApp chat
• Cart recovery flows
• Customer service robotization.
• Message templates
• Analytics

Pricing

Free

Reviews

4.8/5 (342 reviews)

7. Hextom: WhatsApp, SMS & Push

Hextom helps multichannel recovery through WhatsApp, SMS and push notifications. It is appropriate for merchants who wish to have a diversified recovery without installing several apps.

Key Features

• Push notification recovery
• WhatsApp & SMS alerts
• Automated workflows
• Campaign analytics
• Easy setup

Pricing

Free

Business: $15/month

Enterprise: $50/month

Reviews

4.8/5 (342 reviews)

8. Updatrr WhatsApp Automation

Updatrr specializes in automating WhatsApp using abandoned carts, order updates and customer communication. It comes to recover quickly and be configured with minimal needs.

Key Features

• WhatsApp automation
• Cart recovery flows
• Order notifications
• Templates
• Analytics

Pricing

Free

Growth: $19.99/month

Pro: $39.99/month

Reviews

4.8/5 (26 reviews)

9. bitCRM WhatsApp Abandoned Cart

bitCRM offers cart recovery focused on WhatsApp, with CRM-style segmentation and automation. It is effective for a brand with high-value, repeat customers.

Key Features

• WhatsApp recovery
• Customer segmentation
• CRM dashboard
• Automated follow-ups
• Analytics

Pricing

Free

Basic: $9/month

Standard: $29/month

Pro: $299/month

Reviews

5.0/5 (13 reviews)

10. Cartly Abandoned Cart Recovery

Cartly is a multi-purpose recovery tool that requires email, pop-ups and automation processes. It is user-friendly, upsell-friendly and cart-recovery-friendly.

Key Features

• Email cart recovery
• Exit-intent popups
• Discount automation
• Analytics
• Easy setup

Pricing

Free

Pro: $14.99/month

Power Bundle: $29.99/month

Reviews

4.8/5 (249 reviews)

Quick Comparison Table

App Name	Best For	Recovery Channels	Standout Feature	Free Plan
KwikEngage	WhatsApp recovery	WhatsApp	COD flows	Yes
Attribuly	Retargeting	Multi-channel	Attribution	Yes
Dondy	WhatsApp + Chat	WhatsApp	AI chat	Yes
CK	Simple WhatsApp	WhatsApp	Fast setup	Yes
Wiz AI	Email recovery	Email	AI content	Yes
B	Chat recovery	WhatsApp	Live chat	Yes
Hextom	Multi-channel	Push + SMS	Push alerts	Yes
Updatrr	WhatsApp automation	WhatsApp	Notifications	Yes
bitCRM	CRM-based recovery	WhatsApp	Segmentation	Yes
Cartly	Email + popups	Email	Upsells	Yes

How to Choose Based on Your Requirements and Goals?

The wrong Shopify Cart Abandonment App is not a feature, it is a fit. Carts are left by different stores for various reasons and an act of recovery can only be effective when the channel, timing and message resonate with your audience’s behavior. Prior to using any application, clarify the purpose for which you intend to use it and then choose the tool that can facilitate it.

If You Want Email-Only Cart Recovery

Email recovery is effective in stores with long consideration cycles and heavy desktop traffic. If your customers compare products, read descriptions and come back later, email offers one space to be explanatory, trustworthy and encouraging.

Best suited when:

• Products must be given attention.
• Order value (AOV) is in the middle.
• Customers are repeat buyers

Select applications with the Shopify abandoned cart email app functionality, good templates, time control and revenue reporting.

SMS Works Better for Your Audience

SMS recovery is useful when speed is required. The SMS can be used for time-sensitive promotions or for impulse purchases, with an open rate over 90%.

Best suited when:

• Mobile traffic dominates
• Purchases are low-to-mid AOV
• You desire a rapid healing in 1-2 hours.

Install a Shopify abandoned cart SMS application that supports scheduling, opt-in compliance and short CTA-oriented messages.

If WhatsApp Is Key for Your Region

WhatsApp is among the most effective recovery media in India, LATAM, Southeast Asia and the Middle East. Communications are personal, rather than advertisement-based.

Best suited when:

• COD orders are common
• Customers want real-time responses.
• Mobile-first customers prevail.

Choose a Shopify WhatsApp abandoned cart app/solution that is automation-based, has clickable checkout links and follow-up logic.

If Push Notifications Fit Your Store

Push notifications are also effective on returning users who have already expressed interest. They are not obtrusive and do not require contact information, such as email or phone numbers.

Best suited when:

• You have repeat visitors
• Fast reminders matter
• You want zero-cost messaging

A Shopify abandoned cart app can be used to re-engage users without adding any additional friction.

If You Sell High-Value or Complex Products

Expensive products require credibility, confidence and even a personal touch. One-click reminders do not convert easily.

Best suited when:

• AOV is high ($100+ / ₹8,000+)
• Products need explanation
• Purchase is affected by support queries.

Select applications that can be customized with multiple steps to recovery, customized and chat-based follow-up as opposed to pushy offers.

If You Run COD or International Orders

Cross-border stores and COD have increased abandonment because of trust and delivery issues. Distrusting messages should be confronted with recovery messages.

Best suited when:

• There must be confirmation of COD.
• Purchase is affected by shipping clarity.
• Foreign consumers drop out so easily.

It is because WhatsApp + SMS combinations are more beneficial than email in such situations.

If You Want Simple Setup & Low Maintenance

Not all stores require elaborate automation. Simple things are important to you when you want to recover quickly and your objective is not to add technical overheads.

Best suited when:

• You are a small or medium-sized store.
• You do not want configuration fatigue.
• Team resources are limited

Select the ones that can be launched within 15-30 minutes, include templates and do not need technical arrangements.

Conclusion

The issue of cart abandonment is not a threat; it is a chance. Using the appropriate Shopify cart abandonment app, stores can recover sales, enhance the customer experience and increase profitability without spending more on advertising.

CartCoders is the best Shopify development company, helping Shopify brands design, optimize and scale conversion recovery systems. As a professional Shopify growth partner and Shopify app development company in the USA, we do not simply recommend apps; we design recovery plans tailored to your store, audience and revenue objectives. 

CartCoders is the execution partner for app selection, personalized recovery flows, or sophisticated Shopify app development.

Frequently Asked Questions